ITS SMS Solution
Mobile text messaging is the preferred communications channel for millions of consumers due to its convenience, immediacy,
ITS CHAT Contact Center solution brings the benefits of text messaging into contact center operations by enabling
organizations to communicate with their customers using a combination of agent-assisted contact center and interactive
text messaging services.
Text message is the most common thing that users do on their phone. Additionally, it’s quickly becoming a preferred method of communication.
How can you immediately reduce your call center cost by 25% and increase customer satisfaction by 65%?
ITS CHAT empowers organizations to communicate with consumers using two-way messaging and agent-assisted text chatting. More convenient, reliable, user-friendly and cost effective solution.