Customer Verification Application (CVA)

Customer Verification Application (CVA)

Now you can track your sales team performance in real time with Customer Verification Application (CVA). It is a simple to use android-based application that enables businesses to track and organize your sales team’s performance. Our application provides a great and convenient user experience with great accuracy, considering all your standards and legal obligations.

ITS offers application that possesses such amazing features and functionalities that significantly reduces the burden over your staff, reducing the chances of any errors as well. This basically helps in reducing the operational stress and improving efficiency in certain areas of your business management.

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Features

Our Customer Verification Application (CVA) offers features that basically help organize and manage a few operations conveniently adding to the efficiency or overall business management.

Attendance Alert

Mark attendance along with location

Location Tracking at The Time Entry

Location will be pinned on the map with each entry made.

Customized Fields for Form

Admin can create their own forms that sales rep or BA will fill while meeting the customer or client

Verification Process of Customer/ Client Number

OTP feature which allows BA to only register verified numbers on the app

30 Minutes Location Fetching

Fetching location after every 30 mins to track the movement of BA or Field Force

Entry of Sales

Sales Rep or BA can report deals closed or sales on the app

Alerts

Our Customer Verification Application (CVA) contains features and mechanism that generate alerts for various events that help businesses in better management of staff

Attendance Alert

When BA/ Sales Rep marks attendance at the wrong location

Geo Boundary Alert

When BA/ Sales Rep enters or leaves a designated location

Late Alert

If BA/ Sales Rep leaves the designation area before the shift time ends

Shift Alert

If BA/ Sales Rep leaves the designation area before the shift time ends

Target Alerts

If BA/ Sales Rep does not achieve the daily target

Idle Alert

If BA/ Sales Rep does not mark any entry in a set time

Disconnected App Alert

Alert will be generated if user is disconnected by turning off location/ data/ device/ or uninstalling the app

Reports

The Customer Verification Application (CVA) offers you ease by generating timely and customized reports as per your requirements.

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Customized Reports

Reports as per the requirement of the client.

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Weekly Reports

Weekly reports to be shared over email

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Monthly Reports

Monthly reports to be shared over email

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Annual Reports

Annual reports to be shared over email

Messaging Through Portal & App

The Customer Verification Application (CVA) enables you to communicate and conveniently send messages using app and portal.

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Media Push on App

Admin can send media (image, video and documents) through portal and upload it on the sales rep or BA app

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MSG Service on The App

Admin can send push notifications and messages on BA/ Sales Rep App

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SMS Through Portal

Admin can send SMS to the registered BAs/ Sales Rep

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Web Portal

Web Portal for reporting and tracking of sales rep and Bas

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