WhatsApp Business
Service Provider

ITS Pakistan is broadening the horizons of businesses across Pakistan by reaching out to a wider audience. As a WhatsApp Business service provider, we guarantee that businesses can grow and expand by leveraging the power of the Internet, enabling easy and cost-free communication.

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Whatsapp Business

Ensure your availability on your customers' preferred messaging app with fixed price points, dynamic pricing within a predefined range, and subscription/recurring charging options. WhatsApp Business enables convenient customer support management, accessible through mobile phones or WhatsApp Web.

As customer service standards evolve, businesses are expected to respond promptly and provide easy access to their brand. WhatsApp Business service enhances communication with potential customers, boosting engagement. WhatsApp Business is the most popular messaging app in Pakistan, with users spending over 20% of their screen time on it. Enhance your customer experience by leveraging WhatsApp Business, a fast and reliable platform for businesses to connect with their customers.

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WhatsApp Business Features

Message Template

You can use templates with pre-written messages for appointments, confirmations, reports, updates & reminders that can improve your efficiency to communicate.

Branded Business Profile

WhatsApp business enables you to create your brand’s profile with information like your business address, your website link, contact details etc.

Organizing Chats

WhatsApp business enables you to organize your chats in accordance with priority through options like labels, colors and departments to keep them sorted.

Creating Catalog

With WhatsApp business you can create your catalogs for about 500 to be displayed on your business profile and promote them.

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Product Benefits

Dynamic Communication

With WhatsApp business you can send or attach multimedia to your message like images, videos, documents and much more.

No Setup Fee

There is no account setup or activation fee associated with WhatsApp business app. You can just install and start communicating with your customers.

Unlimited Active Users

With WhatsApp business you can access and connect with a number of active users monthly and they can contact you as well.

Secure Messaging

With features like two factor authentication and end-to-end encryption, making it easier for businesses to manage regulations and compliance laws.

Service Highlights

  • Send Alerts & Notifications: Send real-time alerts and notifications while offering always-on support through a chatbot or live agent.
  • Automated Replies: Automate your replies and provide your consumers with always-on service. Automate your FAQs as well to provide information instantly to your customers.
  • Agent Based: Our web portal allows brands to communicate with their customers, resolve complaints and provide the needed information instantly.
  • Tracking and Reports: Track your agents’ performance and keep a check on customer requirements through our reporting option.
  • 24/7 Consultancy: We offer consultancy service 24/7. Our experts will be available anytime to provide you guidance and assist you throughout the process.